Last updated: April 17, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, place the item securely in its original packaging and mail your return to the following address:

Dont Bug My Pet
Attn: Returns
20675 Nordhoff Street
Chatsworth, CA 91311
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note, Sale items are FINAL SALE and cannot be returned.

If you have any questions concerning our return policy, please contact us at: customerservice@dontbugmypet.com